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How a Fintech Startup Company Achieved Regulatory Compliance and Scaled Successfully

Navigating regulatory requirements and laying the foundation for next-gen crypto payment success with an end-to-end compliance framework.

Industry: Banking, Financial Services & Insurance

Regulatory

readiness achieved

Operational

at day one

Scalable

growth foundation

Challenge

Faced with preparing for a high-stakes product launch that would bring innovative crypto and fiat payment capabilities to market, a fintech startup company needed to achieve regulatory compliance swiftly. With the stakes high for its market debut, the company needed help navigating the complex requirements of achieving regulatory compliance through a sponsor bank relationship, ensuring both compliance and scalability as user adoption increased.

The company lacked in-house expertise in financial crime compliance, and needed expert help to build the entire program—covering policy, technology, training, and operations—from the ground up.

Fintech Startup Company

Solution

Concentrix’s Financial Crime & Compliance (FC&C) practice partnered with the client to deliver an end-to-end compliance framework tailored for high-growth startups operating in regulated environments. Key contributions of our partnership included:

  • Program and policy design: We worked closely with the client’s leadership team and sponsor bank to design a fit-for-purpose compliance program aligned with expectations to secure banking access and operational approval. Key areas included:
    • Bank Secrecy Act / Anti-Money Laundering (BSA/AML)
    • Office of Foreign Assets Control (OFAC)
    • Financial Crimes Enforcement Network (FinCEN) expectations
  • Technology ecosystem enablement: We helped the client evaluate, select, and implement a best-in-class compliance tech stack, including:
    • Automated KYC and customer onboarding
    • Sanctions and watchlist screening
    • Crypto transaction monitoring and Travel Rule compliance
    • Risk scoring and case management platforms
  • Training and operations launch: A comprehensive training curriculum was developed and delivered for internal stakeholders and compliance staff. Concentrix also established an offshore operations team capable of handling onboarding reviews, alerts, investigations, and escalations—prepared to scale with user adoption post-launch.

Concentrix’s Financial Crime & Compliance (FC&C) practice partnered with the client to deliver an end-to-end compliance framework tailored for high-growth startups operating in regulated environments.

Outcomes

Through strategic collaboration with Concentrix, this fintech startup company successfully overcame regulatory hurdles and established a solid foundation for scaling operations:

Regulatory readiness achieved: Successfully obtained a banking license via a sponsor bank, enabling a full product launch within the desired timeline.

Operational at day one: Compliance operations were fully ramped and functional at product launch—no backlog, no disruptions.

Scalable growth: The program and processes were built to scale efficiently, enabling the client to focus on product development and market growth while maintaining regulatory confidence.

Ready to launch with a robust compliance framework, the startup is now poised for future growth and funding opportunities.

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