Solution Sheet

Future-Ready Finance Starts Here

Transform operations, elevate experience, and stay compliant—all with one intelligent partner.

The financial world is evolving fast. Customers expect frictionless digital journeys. Regulators demand flawless compliance. Legacy systems hold it all back. Concentrix BFSI Solutions help financial institutions modernize end-to-end—combining automation, analytics, cloud, and AI to drive efficiency, reduce risk, and deliver experiences that build trust and loyalty.

Key Capabilities

  • Digital Transformation: Migrate to cloud and modernize systems to boost agility and reduce cost.

  • Customer Experience Design: Re-imagine journeys with human-centered design and omnichannel CX.

  • Data + AI Intelligence: Turn vast data into real-time, actionable insights for smarter decisions.

  • Compliance Automation: Streamline KYC, AML, and remediation with secure, AI-driven workflows.

  • Operational Efficiency: Standardize global processes, enhance productivity, and accelerate ROI.

Results That Matter

  • $300M+ in savings achieved for a global insurer

  • 50%+ improvement in operational maturity

  • 10% higher IVR containment and fewer transfers

  • 22M+ customers remediated through automated KYC

Re-architect your financial future. Partner with Concentrix to design, build, and run next-gen banking and insurance operations.