Concentrix https://www.concentrix.com/en-gb/ Reimagining Everything CX Wed, 19 Nov 2025 17:12:42 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8.3 https://www.concentrix.com/wp-content/uploads/2022/10/favicon-150x150.png Concentrix https://www.concentrix.com/en-gb/ 32 32 Unified Customer Journey Mastery: Leading the next wave of customer experience https://www.concentrix.com/en-gb/insights/blog/unified-customer-journey-mastery-leading-the-next-wave-of-customer-experience/ https://www.concentrix.com/en-gb/insights/blog/unified-customer-journey-mastery-leading-the-next-wave-of-customer-experience/#respond Mon, 10 Nov 2025 22:43:11 +0000 https://www.concentrix.com/?p=342816 https://www.concentrix.com/en-gb/insights/blog/unified-customer-journey-mastery-leading-the-next-wave-of-customer-experience/feed/ 0 Experience Equation: How Top Leaders Turn Experience into Impact https://www.concentrix.com/en-gb/insights/podcast/experience-equation-how-leaders-turn-experience-into-impact/ Thu, 06 Nov 2025 20:10:11 +0000 https://www.concentrix.com/?p=342145 Experience Equation Episode 1: Leading with Purpose in a Customer-Obsessed Organization  https://www.concentrix.com/en-gb/insights/podcast/experience-equation-leading-with-purpose-customer-obsessed-organization/ Thu, 06 Nov 2025 19:56:18 +0000 https://www.concentrix.com/?p=342092 Experience Equation Episode 2: The Customer Experience Starts Within https://www.concentrix.com/en-gb/insights/podcast/experience-equation-the-customer-experience-starts-within/ Thu, 06 Nov 2025 19:51:53 +0000 https://www.concentrix.com/?p=342040 Experience Equation Episode 3: Balancing Stability and Innovation in a Tech Driven Experience  https://www.concentrix.com/en-gb/insights/podcast/experience-equation-stability-and-innovation-in-a-tech-driven-experience/ Thu, 06 Nov 2025 19:47:54 +0000 https://www.concentrix.com/?p=341982 Experience Equation Episode 4: Making Challenges Your Catalyst for Experience Driven Transformation https://www.concentrix.com/en-gb/insights/podcast/experience-equation-experience-driven-transformation/ Thu, 06 Nov 2025 18:41:51 +0000 https://www.concentrix.com/?p=341930 Experience Equation Episode 5: Building Brands Through Insight for Lasting Impact https://www.concentrix.com/en-gb/insights/podcast/experience-equation-building-brands-through-insight-for-impact/ Thu, 06 Nov 2025 18:17:05 +0000 https://www.concentrix.com/?p=341790 The Age of Intelligent Transformation: How Enterprises Are Scaling AI for Real Results https://www.concentrix.com/en-gb/insights/research/age-of-intelligent-transformation-generative-ai-for-business-transformation/ Thu, 06 Nov 2025 16:48:00 +0000 https://www.concentrix.com/about/news/the-age-of-intelligent-transformation-the-get-it-done-era-of-ai/ Digital Experience Optimisation: AI Transformation for Nespresso ANZ https://www.concentrix.com/en-gb/insights/case-studies/nespresso-ai-transformation-and-digital-optimisation/ https://www.concentrix.com/en-gb/insights/case-studies/nespresso-ai-transformation-and-digital-optimisation/#respond Thu, 30 Oct 2025 19:06:51 +0000 https://www.concentrix.com/about/news/digital-experience-optimization-ai-transformation-for-nespresso-anz/ https://www.concentrix.com/en-gb/insights/case-studies/nespresso-ai-transformation-and-digital-optimisation/feed/ 0 Earning Loyalty in a Digital-First World: A Blueprint for Car Dealerships https://www.concentrix.com/en-gb/insights/blog/earning-loyalty-in-a-digital-first-world-a-blueprint-for-car-dealerships/ https://www.concentrix.com/en-gb/insights/blog/earning-loyalty-in-a-digital-first-world-a-blueprint-for-car-dealerships/#respond Wed, 22 Oct 2025 13:11:17 +0000 https://www.concentrix.com/?p=337806 https://www.concentrix.com/en-gb/insights/blog/earning-loyalty-in-a-digital-first-world-a-blueprint-for-car-dealerships/feed/ 0