Concentrix https://www.concentrix.com/zh-hans/ Reimagining Everything CX Wed, 19 Nov 2025 17:12:06 +0000 zh-CN hourly 1 https://wordpress.org/?v=6.8.3 https://www.concentrix.com/wp-content/uploads/2022/10/favicon-150x150.png Concentrix https://www.concentrix.com/zh-hans/ 32 32 智能转型时代:企业如何扩展人工智能规模以实现实际成果 https://www.concentrix.com/zh-hans/insights/research/age-of-intelligent-transformation-scaling-ai/ Thu, 06 Nov 2025 16:48:00 +0000 https://www.concentrix.com/about/news/%e6%99%ba%e8%83%bd%e5%8c%96%e8%bd%ac%e5%9e%8b%e6%97%b6%e4%bb%a3%e4%ba%ba%e5%b7%a5%e6%99%ba%e8%83%bd%e7%9a%84%e6%8a%8a%e4%ba%8b%e6%83%85%e5%81%9a%e5%a5%bd%e6%97%b6%e4%bb%a3/ 掌握智能企业 https://www.concentrix.com/zh-hans/insights/webinars/mastering-the-intelligent-enterprise/ https://www.concentrix.com/zh-hans/insights/webinars/mastering-the-intelligent-enterprise/#respond Thu, 26 Jun 2025 21:38:25 +0000 https://www.concentrix.com/about/news/%e6%8e%8c%e6%8f%a1%e6%99%ba%e8%83%bd%e4%bc%81%e4%b8%9a/ https://www.concentrix.com/zh-hans/insights/webinars/mastering-the-intelligent-enterprise/feed/ 0 人类+人工智能的实际应用:将生成式人工智能应用于业务转型 https://www.concentrix.com/zh-hans/insights/blog/human-ai-in-action-applied-generative-ai-for-business-transformation/ https://www.concentrix.com/zh-hans/insights/blog/human-ai-in-action-applied-generative-ai-for-business-transformation/#respond Tue, 24 Jun 2025 20:27:10 +0000 https://www.concentrix.com/about/news/%e4%ba%ba%e7%b1%bb%e4%ba%ba%e5%b7%a5%e6%99%ba%e8%83%bd%e7%9a%84%e5%ae%9e%e9%99%85%e5%ba%94%e7%94%a8%e5%b0%86%e7%94%9f%e6%88%90%e5%bc%8f%e4%ba%ba%e5%b7%a5%e6%99%ba%e8%83%bd%e5%ba%94%e7%94%a8%e4%ba%8e/ https://www.concentrix.com/zh-hans/insights/blog/human-ai-in-action-applied-generative-ai-for-business-transformation/feed/ 0 Transurban:信任和转型如何实现人工智能客户支持 https://www.concentrix.com/zh-hans/insights/case-studies/trust-and-transformation-enabled-ai-customer-support/ https://www.concentrix.com/zh-hans/insights/case-studies/trust-and-transformation-enabled-ai-customer-support/#respond Mon, 23 Jun 2025 20:49:55 +0000 https://www.concentrix.com/about/news/transurban-how-trust-and-transformation-enabled-ai-customer-support/ https://www.concentrix.com/zh-hans/insights/case-studies/trust-and-transformation-enabled-ai-customer-support/feed/ 0 谁在监视AI智能体? 信任和安全与代理型人工智能(Agentic AI)治理相遇 https://www.concentrix.com/zh-hans/insights/blog/trust-safety-meets-agentic-ai-governance/ https://www.concentrix.com/zh-hans/insights/blog/trust-safety-meets-agentic-ai-governance/#respond Thu, 05 Jun 2025 20:45:58 +0000 https://www.concentrix.com/about/news/%e8%b0%81%e5%9c%a8%e7%9b%91%e8%a7%86ai%e4%bb%a3%e7%90%86%e4%ba%ba%ef%bc%9f-%e4%bf%a1%e4%bb%bb%e5%92%8c%e5%ae%89%e5%85%a8%e4%b8%8e%e4%bb%a3%e7%90%86%e5%bc%8f%e4%ba%ba%e5%b7%a5%e6%99%ba%e8%83%bd/ https://www.concentrix.com/zh-hans/insights/blog/trust-safety-meets-agentic-ai-governance/feed/ 0 数字客户体验英雄:以人为本的人工智能客户服务指南 https://www.concentrix.com/zh-hans/whitepapers-e-books/human-centric-ai-in-customer-service/ https://www.concentrix.com/zh-hans/whitepapers-e-books/human-centric-ai-in-customer-service/#respond Thu, 22 May 2025 19:20:19 +0000 https://www.concentrix.com/about/news/%e6%95%b0%e5%ad%97%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e8%8b%b1%e9%9b%84%e6%82%a8%e5%9c%a8%e5%ae%a2%e6%88%b7%e6%9c%8d%e5%8a%a1%e4%b8%ad%e5%ad%a6%e4%b9%a0%e4%bb%a5%e4%ba%ba%e4%b8%ba%e6%9c%ac%e7%9a%84/ https://www.concentrix.com/zh-hans/whitepapers-e-books/human-centric-ai-in-customer-service/feed/ 0 The Intelligent Transformation Toolkit https://www.concentrix.com/zh-hans/whitepapers-e-books/the-intelligent-transformation-toolkit/ Fri, 17 Jan 2025 21:44:44 +0000 https://www.concentrix.com/about/news/the-intelligent-transformation-toolkit/ 2025 年保险技术展望:将颠覆性转变为竞争优势 https://www.concentrix.com/zh-hans/insights/research/insurance-technology-outlook-2025/ Wed, 15 Jan 2025 04:00:00 +0000 https://www.concentrix.com/about/news/2025-%e5%b9%b4%e4%bf%9d%e9%99%a9%e6%8a%80%e6%9c%af%e5%b1%95%e6%9c%9b%ef%bc%9a%e5%b0%86%e9%a2%a0%e8%a6%86%e6%80%a7%e8%bd%ac%e5%8f%98%e4%b8%ba%e7%ab%9e%e4%ba%89%e4%bc%98%e5%8a%bf/ 从混乱到清晰:iX Hello™ 驱动客户服务转型 https://www.concentrix.com/zh-hans/insights/case-studies/customer-service-transformation-powered-by-ai/ https://www.concentrix.com/zh-hans/insights/case-studies/customer-service-transformation-powered-by-ai/#respond Tue, 26 Nov 2024 17:27:43 +0000 https://www.concentrix.com/about/news/%e4%bb%8e%e6%b7%b7%e4%b9%b1%e5%88%b0%e6%b8%85%e6%99%b0%ef%bc%9a%e7%94%b1-ix-hello-%e9%a9%b1%e5%8a%a8%e7%9a%84%e5%ae%a2%e6%88%b7%e6%9c%8d%e5%8a%a1%e8%bd%ac%e5%9e%8b/ https://www.concentrix.com/zh-hans/insights/case-studies/customer-service-transformation-powered-by-ai/feed/ 0 Concentrix + Webhelp 重塑品牌为 Concentrix https://www.concentrix.com/zh-hans/about/news/press-release/concentrix-webhelp-rebrands-as-concentrix/ https://www.concentrix.com/zh-hans/about/news/press-release/concentrix-webhelp-rebrands-as-concentrix/#respond Mon, 22 Apr 2024 20:00:58 +0000 https://www.concentrix.com/?p=109487 https://www.concentrix.com/zh-hans/about/news/press-release/concentrix-webhelp-rebrands-as-concentrix/feed/ 0